PRIVACY NOTICE

Last updated: May 6, 2026

This Privacy Notice for Elearning Secrets Consulting Inc. ("Company," "we," "us," or "our") describes how and why we may collect, store, use, disclose, and otherwise process your personal information when you use our services, including when you:

visit our website at http://www.elearningsecrets.com, or any website of ours that links to this Privacy Notice;
download a resource, subscribe to our emails, register for a training, apply for a program, book a call, purchase a product or service, or participate in one of our programs;
engage with us through sales, marketing, coaching, consulting, community, support, or other related communications.

Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our website, products, programs, services, or related materials.

If you have any questions or concerns, please contact us at support@elearningsecrets.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice. You can find more detail in the full sections below.

What personal information do we process?
When you visit, use, or navigate our website and services, we may process personal information depending on how you interact with Elearning Secrets, the choices you make, and the products, programs, or features you use.

Do we process any sensitive personal information?
We do not intentionally collect sensitive personal information unless you voluntarily provide it to us or it is necessary for the service, support, or communication you request. Please do not provide sensitive personal information unless it is necessary.

Do we receive information from third parties?
We may receive limited information from service providers, analytics providers, advertising platforms, payment processors, scheduling tools, referral sources, publicly available sources, or other third parties where permitted by law.

How do we process your information?
We process your information to provide, improve, administer, and protect our website, products, programs, coaching, consulting, community, and related services; communicate with you; process payments; deliver marketing; measure advertising effectiveness; prevent fraud; comply with legal obligations; and pursue legitimate business purposes.

When and with whom do we share personal information?
We may share personal information with third-party service providers who help us operate our business, including website, course, payment, email, scheduling, advertising, analytics, automation, document, communication, community, and support providers. We may also share information in connection with legal obligations, business transfers, or protection of rights.

Do we use cookies and tracking technologies?
Yes. We may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate our website, understand user behavior, improve our services, and deliver or measure advertising.

How long do we keep your information?
We keep personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law, including for tax, accounting, legal, dispute resolution, fraud prevention, or business record purposes.

How do we keep your information safe?
We use reasonable technical, administrative, and organizational safeguards designed to protect personal information. However, no electronic transmission or storage method can be guaranteed to be 100% secure.

What are your rights?
Depending on where you live, you may have rights to access, correct, update, delete, restrict, object to, or withdraw consent for certain processing of your personal information. You may also unsubscribe from marketing communications at any time.

How do you exercise your rights?
You can contact us at support@elearningsecrets.com. We will consider and respond to requests in accordance with applicable privacy and data protection laws.

What information do we collect?
How do we process your information?
What legal bases do we rely on to process your information?
When and with whom do we share your personal information?
Do we use cookies and other tracking technologies?
How long do we keep your information?
How do we keep your information safe?
Do we collect information from minors?
What are your privacy rights?
Controls for Do-Not-Track features
Do United States residents have specific privacy rights?
Do California residents have specific privacy rights?
Do Canadian residents have specific privacy rights?
Do EEA, UK, or Swiss residents have specific privacy rights?
Do we make updates to this Notice?
How can you contact us about this Notice?
How can you review, update, or delete the data we collect from you?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In short: We collect personal information that you voluntarily provide to us.

We collect personal information that you provide when you express interest in our products, programs, or services; download a resource; subscribe to our emails; fill out a form; apply for a program; book a call; purchase from us; participate in coaching, consulting, courses, communities, or events; request support; or otherwise contact us.

The personal information we collect may include:

names;
email addresses;
phone numbers;
billing addresses;
company or business names;
job titles or professional information;
login, account, or authentication information;
payment, billing, and transaction information;
program application answers;
business background, goals, challenges, revenue ranges, niche information, offer information, or other details you choose to provide;
coaching, consulting, support, community, or communication history;
feedback, survey responses, testimonials, or reviews;
any other information you voluntarily submit to us.

Application, program, and coaching information

Because we provide educational, coaching, consulting, and training services, we may collect information you provide through applications, onboarding forms, worksheets, exercises, homework, call participation, chat messages, community posts, feedback requests, or support communications.

This may include details about your business, career, goals, current situation, consulting experience, client history, offers, sales activity, marketing, challenges, and desired outcomes. You are responsible for deciding what information you choose to share with us.

Sensitive information

We do not intentionally collect sensitive personal information unless you voluntarily provide it to us or it is necessary for the service, support, or communication you request.

Sensitive personal information may include information about health, race or ethnicity, religious or philosophical beliefs, political opinions, sexual orientation, precise location, government identification numbers, financial account details, or other information treated as sensitive under applicable laws.

Please do not provide sensitive personal information unless it is necessary.

Payment data

If you make a purchase, we may collect information necessary to process your payment, such as billing details, payment status, transaction history, and purchase information.

Full payment card information is processed and stored by third-party payment processors, such as Stripe, PayPal, or other checkout/payment providers we may use. We do not intentionally store full credit card numbers on our own systems.

Information automatically collected

In short: Some information, such as your IP address, browser, device characteristics, and usage behavior, may be collected automatically when you visit or use our website or services.

We may automatically collect certain technical and usage information when you visit, use, or navigate our website, landing pages, checkout pages, course platform, email links, community, or other online services. This information may include:

IP address;
browser type and version;
device type and identifiers;
operating system;
language preferences;
referring URLs;
pages viewed;
links clicked;
date and time stamps;
location inferred from IP address;
course or program usage data;
email open, click, or engagement data;
interaction with advertisements, forms, videos, or checkout pages;
diagnostic, performance, and error data.

This information is primarily used to maintain the security and operation of our services, improve user experience, understand engagement, measure marketing performance, and support internal analytics and reporting.

Information from third parties

We may receive limited information from third-party service providers, platforms, or sources, including:

payment processors;
scheduling providers;
email marketing providers;
analytics providers;
advertising platforms;
automation tools;
course, community, or website platforms;
video conferencing providers;
referral partners or affiliates, if applicable;
publicly available sources, such as public business profiles or social media profiles, where permitted by law.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: We process your information to provide, improve, administer, market, and protect our services; communicate with you; process purchases; and comply with legal obligations.

We may process your personal information for the following purposes:

to provide and deliver our website, products, programs, coaching, consulting, communities, events, and related services;
to register you as a customer, subscriber, applicant, program participant, or user;
to process purchases, payments, refunds, invoices, payment plans, and billing issues;
to manage your account, login, access, course progress, program participation, and support requests;
to review applications, onboarding information, worksheets, exercises, or other materials you submit;
to provide coaching, feedback, support, consulting, or customer service;
to communicate with you about your account, purchases, program access, payments, support, policy updates, or service-related matters;
to send marketing, promotional, educational, or sales communications where permitted by law;
to deliver relevant website content, email content, offers, and advertisements;
to measure the effectiveness of marketing, advertising, email campaigns, landing pages, webinars, trainings, and promotional campaigns;
to request feedback, testimonials, reviews, or survey responses;
to analyze usage trends and improve our website, products, services, messaging, curriculum, customer experience, and business operations;
to protect our website, systems, users, business, rights, property, and community;
to detect, prevent, investigate, or respond to fraud, abuse, security incidents, payment issues, or violations of our terms;
to comply with legal, tax, accounting, regulatory, dispute resolution, or recordkeeping obligations;
to enforce our agreements, terms, policies, and legal rights;
for any other purpose with your consent or as permitted by applicable law.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In short: We process your personal information only when we believe we have a valid legal reason to do so under applicable law.

Depending on where you are located and the nature of the processing, we may rely on one or more of the following legal bases:

Consent

We may process your personal information if you have given us permission to use it for a specific purpose. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

Performance of a contract

We may process your personal information where it is necessary to enter into or perform a contract with you, including when you purchase a product or service, join a program, participate in coaching, access course materials, use a community, or receive support.

Legitimate business interests

We may process your personal information where it is reasonably necessary for our legitimate business interests and those interests do not override your rights and interests. Examples include improving our services, administering our business, preventing fraud, securing our systems, supporting marketing, analyzing usage, communicating with users, and protecting our legal rights.

Legal obligations

We may process your personal information where necessary to comply with legal, tax, accounting, regulatory, law enforcement, court, or other legal obligations.

Vital interests

We may process your personal information where necessary to protect your vital interests or the vital interests of another person.

If you are located in Canada

We may process your personal information with your express consent or, where permitted by applicable Canadian privacy laws, your implied consent. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

In some circumstances, applicable law may permit or require us to collect, use, or disclose personal information without consent, including for legal compliance, fraud prevention, investigations, business transactions, debt collection, security incidents, legal claims, or where the information is publicly available and permitted by law.

If you are located in the EEA, UK, or Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, applicable data protection laws may require us to identify the legal basis for processing your personal data. Depending on the context, we may rely on consent, performance of a contract, legitimate interests, legal obligations, or vital interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In short: We may share personal information with service providers, business partners, professional advisors, authorities, or other parties where necessary to operate our business, provide services, comply with law, or protect our rights.

We may share your personal information in the following situations:

Service providers and contractors

We may share personal information with third-party vendors, service providers, contractors, subcontractors, or agents who perform services for us or on our behalf. These may include providers for:

website hosting and landing pages;
course, program, membership, or community delivery;
payment processing and checkout;
email marketing and communication;
customer relationship management;
scheduling and calendar booking;
video conferencing, call hosting, and recordings;
document signing and form collection;
analytics, tracking, and reporting;
advertising, retargeting, and campaign measurement;
automation and integrations;
customer support;
cloud storage and business operations;
legal, accounting, tax, bookkeeping, or other professional services.

Examples of tools or providers we may use include Kajabi, Stripe, PayPal, Calendly, Zoom, Google Workspace, Google Analytics, Meta/Facebook, Zapier, DocuSign, Fathom or other call recording/notetaking tools, and other similar providers. This list may change as our business and technology stack evolves.

Payment processing

If you purchase a product or service, payment details may be processed by payment providers such as Stripe, PayPal, or other payment processors. These providers process payment information in accordance with their own privacy notices and security practices.

Marketing and advertising

We may share limited information with advertising, analytics, or marketing platforms to deliver relevant content, measure campaign performance, understand user behavior, and improve our marketing strategy. This may include cookie identifiers, IP address, device/browser data, email engagement data, or website activity.

We do not authorize third parties to use your personal information for their own direct marketing purposes unless you have provided consent or applicable law permits it.

Business transfers

We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale, financing, acquisition, reorganization, dissolution, or transfer of all or a portion of our business or assets.

Legal obligations and rights

We may disclose personal information where we believe it is necessary to comply with applicable law, regulation, legal process, court order, subpoena, government request, tax or accounting obligation, or to protect our rights, property, safety, users, customers, business, or others.

Professional advisors

We may share information with lawyers, accountants, bookkeepers, auditors, insurers, consultants, or other professional advisors where necessary for legitimate business, legal, tax, accounting, or compliance purposes.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: Yes. We may use cookies and similar tracking technologies to collect and store information.

We may use cookies, pixels, web beacons, server logs, analytics tools, advertising tags, and similar technologies to:

operate and secure our website;
remember user preferences;
understand website traffic and behavior;
measure landing page, email, video, webinar, or funnel performance;
track conversions and attribution;
deliver relevant advertising or retargeting;
improve our services and marketing.

You can usually set your browser to remove or reject cookies. If you reject cookies, some features of our website or services may not function properly.

To opt out of some interest-based advertising, you may use industry opt-out tools such as the Digital Advertising Alliance or other available browser/device settings. You may also adjust your settings on platforms such as Google or Meta where available.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We keep your information for as long as reasonably necessary for the purposes described in this Privacy Notice, unless a longer period is required or permitted by law.

We retain personal information for as long as needed to:

provide products, programs, services, coaching, consulting, community access, or support;
manage accounts, purchases, payment plans, refunds, disputes, or billing issues;
maintain business, tax, accounting, legal, and financial records;
comply with legal, regulatory, reporting, or recordkeeping obligations;
prevent fraud, abuse, or unauthorized access;
resolve disputes or enforce agreements;
improve our services and business operations;
preserve evidence of consent, transactions, communications, or legal rights.

When we no longer have an ongoing legitimate business or legal need to process your personal information, we will delete, anonymize, or securely store it until deletion is possible.

Some information may remain in backups, archives, accounting systems, email records, or transaction records for a period of time where deletion is not immediately practical or where retention is required or permitted by law.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: We use reasonable technical, administrative, and organizational safeguards designed to protect personal information.

We have implemented reasonable security measures designed to protect personal information from unauthorized access, use, loss, misuse, alteration, disclosure, or destruction. These measures may include access controls, password protection, reputable third-party platforms, secure payment processors, limited access to personal information, confidentiality obligations, and internal practices designed to protect information.

However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that unauthorized third parties will not be able to defeat our security measures and improperly collect, access, steal, or modify your information.

You are responsible for using secure devices, networks, passwords, and account practices when accessing our services.

8. DO WE COLLECT INFORMATION FROM MINORS?

In short: We do not knowingly collect data from or market to individuals under 18 years of age.

Our website, products, programs, coaching, consulting, and services are intended for adults. We do not knowingly solicit information from or market to individuals under 18 years of age.

By using our services, you represent that you are at least 18 years old or the age of majority in your jurisdiction.

If we learn that we have collected personal information from someone under 18, we will take reasonable steps to delete that information. If you believe we may have collected information from someone under 18, please contact us at support@elearningsecrets.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In short: Depending on where you live, you may have rights that allow you to access, correct, delete, restrict, object to, or control the use of your personal information.

Depending on your location and applicable law, you may have the right to:

request access to the personal information we hold about you;
request correction of inaccurate or incomplete personal information;
request deletion of your personal information;
withdraw consent where processing is based on consent;
object to certain processing;
restrict certain processing;
request portability of your personal information;
opt out of marketing communications;
opt out of certain targeted advertising or sharing, where applicable;
lodge a complaint with a privacy regulator or supervisory authority.

We will consider and respond to requests in accordance with applicable laws. We may need to verify your identity before fulfilling certain requests.

Withdrawing consent

Where we rely on your consent to process personal information, you may withdraw your consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.

Withdrawing consent may affect our ability to provide certain products, services, communications, or support.

Opting out of marketing communications

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at support@elearningsecrets.com.

If you opt out of marketing communications, we may still send you non-marketing communications, such as messages related to purchases, program access, payment plans, account administration, support requests, policy updates, legal notices, or other service-related matters.

SMS or text messages

If we send SMS or text messages and you have consented to receive them, you may opt out by replying STOP, UNSUBSCRIBE, or by following any instructions provided in the message.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting. At this time, there is no uniform technology standard for recognizing and implementing DNT signals.

As a result, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate your choice not to be tracked online. If a standard is adopted that we are required to follow in the future, we will update this Privacy Notice.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: Depending on your U.S. state of residence, you may have additional privacy rights.

Certain U.S. state privacy laws may provide residents with specific rights regarding their personal information, such as the right to know, access, correct, delete, obtain a copy of, or opt out of certain uses or disclosures of personal information.

Where applicable, we will respond to valid requests in accordance with the laws that apply to us.

We do not sell personal information in the traditional sense. However, certain advertising, analytics, or retargeting activities may be considered "sharing," "targeted advertising," or a "sale" under some privacy laws. Where applicable, you may have the right to opt out of such activities.

12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: If you are a California resident, you may have specific rights regarding access to, deletion of, correction of, and control over certain personal information.

California residents may have the right to request information about the categories of personal information we collect, use, disclose, share, or sell; the purposes for which we collect or use personal information; the categories of sources from which personal information is collected; the categories of third parties with whom we share personal information; and the specific pieces of personal information we have collected about you.

Subject to legal exceptions, California residents may also have the right to:

request deletion of personal information;
request correction of inaccurate personal information;
opt out of the sale or sharing of personal information;
limit the use or disclosure of sensitive personal information, where applicable;
not be discriminated against for exercising privacy rights.

Categories of personal information we may collect

Depending on how you interact with us, we may collect the following categories of personal information:

Identifiers: name, email address, phone number, billing address, IP address, online identifiers, account identifiers.
Customer records information: contact information, billing information, payment-related information, transaction history.
Commercial information: products or services purchased, considered, or accessed; payment status; purchase history.
Internet or network activity: browsing behavior, pages viewed, links clicked, email engagement, ad interactions, course/platform usage.
Geolocation data: approximate location inferred from IP address or device/browser information.
Professional or employment-related information: job title, company, business background, professional experience, business goals, application responses.
Audio, visual, or electronic information: call recordings, webinar recordings, video submissions, voice messages, or other communications if you participate in recorded sessions or submit such materials.
Inferences: preferences, interests, likely service interests, or profile information inferred from your interactions with our website, emails, ads, or services.

We collect and use these categories for the purposes described in this Privacy Notice.

To exercise California privacy rights, contact us at support@elearningsecrets.com.

13. DO CANADIAN RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: If you are located in Canada, you may have rights under Canadian federal or provincial privacy laws.

Depending on the law that applies, Canadian residents may have the right to:

access personal information we hold about them;
request correction of inaccurate personal information;
withdraw consent, subject to legal or contractual restrictions and reasonable notice;
ask questions about how personal information is collected, used, disclosed, stored, or protected;
challenge our compliance with applicable privacy obligations;
request information about service providers outside Canada who may process personal information.

We may process your personal information based on express or implied consent, contractual necessity, legitimate business purposes, or other grounds permitted by applicable law.

You may contact us at support@elearningsecrets.com to make a privacy request.

14. DO EEA, UK, OR SWISS RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional privacy rights.

Depending on the applicable law, you may have the right to:

request access to your personal data;
request correction or deletion of your personal data;
restrict or object to processing;
request data portability;
withdraw consent where processing is based on consent;
lodge a complaint with your local data protection authority.

If we transfer personal data internationally, we will use appropriate safeguards where required by applicable law, such as contractual protections or other lawful transfer mechanisms.

You may contact us at support@elearningsecrets.com to exercise these rights.

15. DO WE MAKE UPDATES TO THIS NOTICE?

In short: Yes. We may update this Privacy Notice from time to time.

We may update this Privacy Notice as necessary to reflect changes to our practices, technology, services, legal obligations, or business operations. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible.

If we make material changes, we may notify you by prominently posting a notice on our website, sending an email, or taking other reasonable steps.

We encourage you to review this Privacy Notice periodically.

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions, comments, complaints, or requests regarding this Privacy Notice or our privacy practices, you may contact us at:

Elearning Secrets Consulting Inc.
Email: support@elearningsecrets.com
Mailing address: Sooke, British Columbia
Country: Canada

17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on where you live and the applicable law, you may have the right to request access to, correction of, or deletion of personal information we collect from you.

To make a request, contact us at support@elearningsecrets.com.

We may need to verify your identity before completing your request. We will consider and respond to requests in accordance with applicable privacy and data protection laws.

DATA PROCESSING ADDENDUM NOTE

For business customers that require a Data Processing Addendum because Elearning Secrets Consulting Inc. processes personal data on their behalf as a processor or service provider, please contact us at support@elearningsecrets.com.

This does not apply where Elearning Secrets Consulting Inc. processes personal information for its own business purposes, including sales, marketing, billing, customer support, program delivery, analytics, legal compliance, or service improvement.